Ticket And Subscription Management
Managing Subscriptions
xFactory has assisted in improving subscription retention by 20-35% based on the last three years of insights from our customer base. We accomplish this by offering the following services:
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Reviewing and simplifying your subscription process
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Suggesting multiple subscription offerings
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Integrating solutions to provide personalized customer offerings
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Improving the reminder and notification cycles for new, existing and abandoned cart customers
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Providing exceptional customer support
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Monitoring customer feedback and satisfaction
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...and much more.
Data & Analytics
xFactory is led by founders with professional degrees in business analytics and big data. Our fundamental focus is to ensure that your business is correctly receiving, storing and visualizing data to help you drive the decisions of your business.
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We assist in decreasing tickets, refunds and subscription cancellations by ensuring that your data tells a story.
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From our experience a lack of data makes it hard to improve your customer retention.
Ticketing and Subscriptions
We are experts in choosing, integrating, utilizing and training your organization with the most popular ticketing and recurrent billing tools.
How we choose the right platform for you...
Managing customer subscriptions is crucial if your business relies on recurrent billing. Here's an idea of how xFactory can help determine the right software for you.
Contact us today, to discuss further.
